Less duplicate entry
New Omnium appointments create an external calendar event.
CALENDAR INTEGRATIONS
Automatically place Omnium appointments in Google or Outlook.
Connect one external calendar per location and sync creation, changes and cancellations.
OMNIUM BOOKINGAppointments
This weekAll locationsAll statuses
TimeCustomerDeviceStatus09:00Sophie JanseniPhone 12Confirmed11:30Mark de BoerMacBook AirIn progress14:00Lisa VisserGalaxy S23Quote request
AT A GLANCE
What this feature helps you manage.
Changes follow
Date, time and content changes update the linked event.
Cancellation cleans up
Cancelling or deleting removes the linked external event.
WORKFLOW
How it works in practice.
Follow the feature from setup to daily use.
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Choose a provider
Select Google Calendar or Microsoft Outlook for the location.
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Add the connection
Use Google service-account credentials or a Microsoft Entra app with the required access.
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Test the connection
Confirm that the selected calendar can be reached and the configured credentials are accepted.
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Synchronise
Changes are processed in the background; existing future appointments can be resubmitted.
SETTINGS
Configure the feature for your workflow.
Google Calendar
Service account, shared calendar ID and valid JSON credentials.
Microsoft Outlook
Tenant ID, client ID, client secret, mailbox and calendar through Microsoft Graph.
Per location
Every location can use another provider and calendar.
Customer calendar
The existing ICS download remains available for the customer’s personal calendar.
FAQ
Questions about this feature.
What happens after rescheduling?
Omnium updates the date, time and details of the linked external event.
Does Omnium read my existing calendar?
No. Omnium writes appointments outward but does not import external availability.
Can each location use another calendar?
Yes. Configuration is stored per location.
SEE THE COMPLETE FLOW