Guided booking flow
Customers choose a device, repair, location and time in clear steps.
COMPLETE FEATURE LIBRARY
Everything your repair flow needs, in one WordPress plugin.
Explore customer booking, professional quotes, portal, catalogue, communication and privacy controls.
EXPLORE IN DEPTH
Start with the part of the appointment flow you want to improve.
ONLINE APPOINTMENTS
Online appointment booking
From device selection to confirmation in five calm steps, directly inside your own WordPress website.
View featurePLANNING AND AVAILABILITY
Planning and availability
Omnium calculates bookable moments per location using opening hours, repair duration, buffers, capacity and exceptions.
View featureAPPOINTMENT MANAGEMENT
Appointment management
View, filter and manage appointments in calendar or list view without leaving WordPress.
View featureCUSTOMER RECORDS
Customer records
Open one customer profile for contact details, appointments, quote requests and internal notes, with tools to resolve duplicate profiles.
View featureMULTIPLE LOCATIONS
Multiple locations
Manage shops centrally while giving each one its own contact details, hours, capacity, map link and calendar.
View featureCALENDAR INTEGRATIONS
Calendar integrations
Connect one external calendar per location and sync creation, changes and cancellations.
View featureCUSTOMER PORTAL
Customer portal
A temporary secure link authenticates the customer and shows Omnium records linked to the same customer profile; without a profile, records are grouped by the same email address.
View featureEMAIL AND REMINDERS
Email and reminders
Use separate Dutch and English templates for customer email, admin notifications, reminders and optional proposals.
View featureDEVICES AND REPAIRS
Devices and repairs
Manage categories, brands, models, model codes and repairs locally in WordPress and import selectively from Omnium Cloud.
View featureOPTIONAL PROPOSALS
Quote requests and PDF proposals
Use requests and formal proposals only when your process needs them; an appointments-only flow remains possible.
View featureBooking & planning
From device selection to a complete appointment.
A calm customer flow that collects the information your technician actually needs.
Read the complete explanation1Device2Repair3Details4Confirm
Which device would you like to repair?
Search by brand, model or code→
SmartphoneTabletLaptopConsole
Appointment or quote request
Let customers book or send a non-binding request without a time slot.
Multiple repairs
One request can contain several repairs for the same device.
Locations and time slots
Opening hours, availability and timezone determine bookable moments.
Reschedule or cancel
Customers manage appointments through a secure portal link.
Quotes & PDF
Professional quotes without loose documents.
Create, send and track complete proposals from the original repair request.
Read the complete explanationQUOTE#OF-2026-0042
DraftCustomerJan de VriesiPhone 14 Pro
Valid until24 september 2026Screen repair
DescriptionAmountOriginal screen repair€ 129,00Labour charge€ 29,00
VAT € 33,18Total € 191,18
Up to eight quote lines
Use Dutch and English descriptions, quantities and unit prices; VAT and totals are calculated.
Validity and terms
Add an expiry date and your own terms to each quote.
Version history
Keep revisions so changes and earlier versions remain traceable.
Optional PDF attachment
Choose per quote whether the numbered PDF is attached to the customer email.
Accept or decline
Customers respond through the secure portal without a password.
Customer portal
Every customer stays in control of their request.
No separate account registration: a temporary secure link shows Omnium records for the same customer profile; without a profile, records are grouped by the same email address.
Read the complete explanationSecure customer portalYour repair request
Quote readyDeviceiPhone 14 Pro
RepairScreen repair
Quote€ 191,18
Review the proposal and let the repair shop know your decision.
Passwordless access
A secure link opens records for the same customer profile; without a profile, they are grouped by the same email address.
Appointment details
Device, repairs, location, date, time and status stay together.
Quote decision
Customers can view, accept or decline quotes directly.
Self service
When enabled, customers can reschedule or cancel appointments.
Language remembered
The portal automatically follows the customer language.
Catalogue
Only the devices and repairs you offer.
Build your own local catalogue and selectively import from Omnium Cloud.
Read the complete explanationOMNIUM CLOUDChoose your catalogue
License verifiedLocal catalogue
Categories, brands, models, colours and repairs remain in WordPress.
Selective cloud import
Install only the models, repairs and images you need.
Model-code search
Customers search by brand, model name or model code.
Model-specific repairs
Manage available repairs, prices and durations per model.
Update history
See what the cloud added, updated or skipped.
Communication
Configure customer email for each key moment.
Confirmations, reminders and quotes automatically follow the customer language.
Read the complete explanationOMNIUM REPAIR BOOKING
Your appointment is confirmed
We have received your repair appointment.
DeviceiPhone 14 ProDate24 september · 11:00
Automatic confirmations
Appointments and quote requests receive an immediate confirmation.
Appointment reminders
Schedule one reminder 1–168 hours in advance; WP-Cron sends it on a subsequent scheduled run.
Dutch and English templates
Subject, content and dynamic values follow the customer language.
SMTP and test email
Use your own SMTP provider and validate it with a test email.
Preview and send log
Preview emails and check whether WordPress or your SMTP server accepted them; this is not delivery confirmation.
Privacy & control
Your customers. Your data. Your WordPress.
No external repair platform between you and your customer data.
Read the complete explanationStored in WordPressCustomer and repair records stay in your database.Active
Retention settingsControl how long customer records remain available.Configured
Export and eraseRespond to personal-data requests from WordPress.Available
Data in WordPress
Appointments, requests and customer details stay in your database.
Privacy tools
Set retention periods and export or erase personal data.
Setup wizard
Configure system, shop, region, location, catalogue, email and privacy.
Your branding
Use your logo, colours and sender identity in customer communication.
Secured license
Catalogue downloads and product access are checked per website.
ALL FEATURES. EVERY PLAN.